Privacy Policy

At MADES, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

Information We Collect

• Personal data: name, email address, phone number, shipping address, and payment information.
• Device data: IP address, browser type, operating system, and device type.
• Usage data: browsing history, search queries, and interactions with our website.

How We Use Your Information

• Process and fulfil orders.
• Provide customer support and respond to inquiries.
• Send newsletters, promotions, and marketing materials (with your consent)
• Improve our website and services.
• Comply with legal obligations and regulatory requirements.

Data Protection and Security

• We implement industry-standard security measures to protect your data.
• We use encryption to secure sensitive information.
• We limit access to your data to authorized personnel only.

Data Sharing and Disclosure

• We do not sell or rent your personal data to third parties.
• We may share data with trusted partners and service providers to fulfil orders or provide services.
• We may disclose data in response to legal requests or to protect our rights.

Your Rights

• Access and correct your personal data.
• Request data deletion or restriction of processing.
• Object to processing or withdraw consent.
• Lodge a complaint with a supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at contacts@mades.co.za.